Shipping policy
Shipping Policy
Effective Date: July 4, 2026
Welcome to TheUnifrms.
Every order is carefully prepared and processed before shipment. Please read the following Shipping Policy before placing an order through our website.
1. Order Processing Time
All orders require processing before shipment.
Orders are typically processed within:
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1–3 business days
During periods of high demand, product launches, holidays, sales events, or limited releases, processing times may be extended.
Orders are processed only after payment has been successfully received and verified.
2. Estimated Shipping Times
European Union
Estimated delivery time:
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3–5 business days
During periods of high demand, carrier delays, or seasonal congestion, delivery may extend up to:
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7 business days
Switzerland
Estimated delivery time:
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3–5 business days
Depending on customs procedures, seasonal demand, or courier delays, delivery may extend up to:
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7 business days
International Orders
Estimated delivery time:
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7–14 business days
Delivery times for international orders may vary depending on:
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Customs clearance procedures
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Local postal or courier services
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Destination country
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External shipping disruptions
Please note that all delivery timeframes are estimates only and are not guaranteed.
3. Order Tracking
All orders are shipped with tracking whenever available.
Tracking information will be sent to the email address provided at checkout once the order has been dispatched.
Customers are responsible for monitoring tracking updates after shipment.
4. Customs Duties & Import Fees
TheUnifrms covers applicable customs duties and import fees whenever possible.
However, in certain countries or situations where additional charges are requested directly by local authorities or carriers after shipment, customers may still be responsible for any extra fees required for delivery.
If you experience any customs-related issues, please contact us at:
5. Shipping Delays
While we aim to deliver all orders within the estimated timeframes, TheUnifrms is not responsible for delays caused by:
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Shipping carriers or courier services
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Customs inspections or border processing
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Severe weather conditions
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Public holidays or peak demand periods
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Transportation disruptions
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Incorrect shipping information provided by the customer
Shipping delays do not automatically qualify for refunds or order cancellations.
6. Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information entered at checkout is accurate and complete.
TheUnifrms is not responsible for lost, delayed, or undeliverable packages resulting from:
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Incorrect addresses
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Missing apartment numbers or postal codes
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Failed delivery attempts
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Refused deliveries
If an order is returned to us due to incorrect address information, additional shipping fees may apply for reshipment.
7. Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, TheUnifrms is not responsible for lost or stolen packages.
If you believe your package has been lost in transit, please contact the shipping carrier directly and then reach out to us for assistance where possible.
8. Contact Information
For any shipping-related questions or support requests, please contact:
TheUnifrms